Privacy Policy

§ 1. Introduction

OrderNXT, ("OrderNXT," "we," "us," or "our") is a Texas-based C-Corp company with its principal place of business at 11811 North Fwy Ste 222, Houston, Texas 77060, USA. We specialize in providing shipping and logistics labels exclusively to carrier companies and other business entities.

Important Notice: Our services are designed exclusively for business-to-business (B2B) transactions. OrderNXT does not provide services directly to individual consumers (B2C), and our platform is not intended for use by individual consumers or minors under the age of 18.

This Privacy Policy describes how we collect, use, store, share, and protect information when you use our services, visit our website, or otherwise interact with OrderNXT in a business capacity. By using our services, you acknowledge that you have read and understood this Privacy Policy.

§ 2. Information We Collect

2.1 Business Information

We collect information about your business entity, including but not limited to:

• Company name, legal structure, and registration details

• Business address and contact information

• Tax identification numbers and business licensing information

• Industry classification and business description

• Authorized representatives and their roles within the organization

2.2 Personal Information of Company Representatives

When acting in their professional capacity, we may collect personal information about individuals representing your business:

• Full name and job title

• Business contact information (email addresses, phone numbers)

• Professional credentials and authorization levels

• Digital signatures and authentication information

2.3 Payment and Financial Data

To process transactions and maintain business relationships, we collect:

• Banking and payment account information

• Credit terms and payment history

• Billing addresses and invoicing preferences

• Transaction records and purchase history

• Credit references and financial verification data

2.4 Website and Service Usage Data

We automatically collect technical and usage information, including:

• IP addresses and device identifiers

• Browser type, version, and operating system

• Pages visited, time spent on pages, and click-through data

• Access times and referring website addresses

• Service usage patterns and preferences

§ 3. How We Use Collected Information

OrderNXT uses collected information for the following business purposes:

3.1 Service Delivery

• Processing and fulfilling orders for shipping labels

• Managing customer accounts and maintaining business relationships

• Providing customer support and technical assistance

• Customizing services to meet specific business requirements

3.2 Business Operations

• Processing payments and managing billing

• Conducting identity verification and fraud prevention

• Maintaining accurate business records and compliance documentation

• Analyzing service usage to improve our offerings

3.3 Communication

• Responding to inquiries and providing customer support

• Sending service-related notifications and updates

• Sharing relevant industry information and service announcements

• Maintaining ongoing business correspondence

3.4 Legal and Compliance

• Complying with applicable laws and regulations

• Enforcing our terms of service and other agreements

• Protecting our rights and the rights of our business partners

• Responding to legal requests and court orders

§ 4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

• We may share information with trusted third-party service providers who assist us in:

• Payment processing and financial services

• Cloud storage and data hosting services

• Customer support and communication platforms

• Analytics and business intelligence services

4.2 Business Partners

We may share relevant information with:

• Carrier companies and logistics partners as necessary for service delivery

• Financial institutions for payment processing and credit verification

• Professional service providers (attorneys, accountants, consultants)

4.3 Legal Requirements

We may disclose information when required by law or in good faith belief that such disclosure is necessary to:

• Comply with legal obligations or court orders

• Protect and defend our rights or property

• Investigate potential violations of our terms of service

• Protect the safety and security of our services and users

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the business transaction, subject to equivalent privacy protections.

§ 5. Data Retention

We retain business and personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy

• Comply with legal, regulatory, and contractual obligations

• Resolve disputes and enforce our agreements

• Maintain business records for operational purposes

Specific retention periods vary based on the type of information and applicable legal requirements. Upon expiration of retention periods, we securely delete or anonymize information in accordance with our data lifecycle management policies.

§ 6. Data Security

OrderNXT implements comprehensive security measures to protect collected information:

6.1 Technical Safeguards

• All data is securely stored on Amazon Web Services (AWS) servers with enterprise-grade security

• Encryption in transit and at rest using industry-standard protocols

• Multi-factor authentication and access controls

• Regular security assessments and vulnerability testing

6.2 Administrative Safeguards

• Employee training on data privacy and security best practices

• Strict access controls based on business need-to-know principles

• Regular review and updating of security policies and procedures

• Incident response plans for data security events

6.2 Administrative Safeguards

• Secure data centers with controlled access and environmental monitoring

• Redundant backup systems and disaster recovery procedures

• Physical security measures for equipment and facilities

§ 7. Your Rights and Choices

7.1 Access and Correction

You have the right to:

• Access information we hold about your business and representatives

• Request correction of inaccurate or incomplete information

• Receive information about how your data is processed and shared

7.2 Deletion and Portability

Subject to legal and contractual obligations, you may:

• Request deletion of certain information

• Receive a copy of your information in a commonly used format

• Request transfer of information to another service provider where technically feasible

7.3 Communication Preferences

You may:

• Opt out of non-essential communications

• Update contact preferences and communication methods

• Request changes to how we communicate with your organization

7.4 Exercising Your Rights

To exercise these rights, please contact us using the information provided in Section 12. We will respond to requests within the timeframes required by applicable law.

§ 8. Cookies and Tracking Technologies

8.1 Types of Cookies

Our website uses various types of cookies and similar technologies:

• Essential cookies: Necessary for website functionality and service delivery

• Performance cookies: Help us understand how visitors use our website

• Functional cookies: Remember your preferences and improve user experience

8.2 Third-Party Cookies

We may use third-party analytics and advertising services that place cookies on your device. These services have their own privacy policies governing the use of collected information.

8.3 Cookie Management

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality and service features.

§ 9. Children's Privacy

OrderNXT's services are designed exclusively for business use and are not directed at or intended for individual consumers or children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete such information promptly.

§ 10. International Data Transfers

10.1 Cross-Border Transfers

As a business serving customers across different jurisdictions, we may transfer information internationally. All transfers are conducted in compliance with applicable privacy laws and regulations.

10.2 Adequate Safeguards

When transferring information internationally, we implement appropriate safeguards such as:

• Standard contractual clauses approved by relevant data protection authorities

• Adequacy decisions by applicable regulatory bodies

• Certification under recognized privacy frameworks

§ 11. Legal Compliance

11.1 U.S. Privacy Laws

OrderNXT complies with applicable U.S. federal and state privacy laws, including but not limited to:

• California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

• Federal trade regulations and industry-specific requirements

11.2 EU General Data Protection Regulation (GDPR)

For business partners and representatives located in the European Union, we comply with GDPR requirements, including:

11.2.1 Legal Basis for Processing

We process personal data based on:

• Contractual necessity for service delivery

• Legitimate business interests

• Legal compliance obligations

• Consent where specifically obtained

11.2.2 Data Subject Rights

EU data subjects have additional rights including:

• Right to be informed about data processing

• Right of access to personal data

• Right to rectification of inaccurate data

• Right to erasure ("right to be forgotten")

• Right to restrict processing

• Right to data portability

• Right to object to processing

• Rights related to automated decision-making

11.2.3 Data Processing Principles

We adhere to GDPR principles ensuring data is:

• Processed lawfully, fairly, and transparently

• Collected for specified, explicit, and legitimate purposes

• Adequate, relevant, and limited to necessary purposes

• Accurate and kept up to date

• Retained only as long as necessary

• Processed securely with appropriate technical and organizational measures

11.2.4 Data Protection Officer

For GDPR-related inquiries, you may contact our designated data protection representative through the contact information provided below

§ 12. Contact Information

For questions about this Privacy Policy, to exercise your rights, or to report privacy concerns, please contact us:

OrderNXT, LLC
11811 North Fwy Ste 222
Houston, Texas 77060, USA

Email: data@ordernxt.com

GDPR Representative Contact: Kaan Cakar, kaan.cakar@ordernxt.com

§ 13. Changes to This Privacy Policy

OrderNXT reserves the right to modify this Privacy Policy at any time. We will notify business partners of material changes through:

• Email notifications to registered business contacts

• Prominent notice on our website

• Direct communication during service interactions

Continued use of our services after notification of changes constitutes acceptance of the updated Privacy Policy.

§ 14. Effective Date

This Privacy Policy is effective as of 09/01/2025 and supersedes all previous versions.

This Privacy Policy was last updated on 09/01/2025.