Smart Order Management

Create shipments fast from one clean workspace. OrderNXT pulls in orders, products and contacts from your channels and gives your team the tools to ship in seconds—no re-typing, no hunting for addresses, and no juggling tabs. Save sender/return addresses, product data and an address book that’s always up to date, then print labels, schedule pickups, sync tracking and move on.

Why teams choose Smart Order Management

• Speed that scales: Presets for packaging, services and addresses cut label time to seconds.

• Fewer mistakes: Consistent product weights/dimensions and saved address book reduce failed labels and returns.

• All-in-one flow: Label → pickup → tracking → (optional) return, handled on one screen.

• Works with your stack: Two-way sync with channels (e.g., Shopify, Allegro) and multi-carrier support in the same place.

• Built for busy ops: Queues, bulk actions and rules keep you on time—even at daily cut-offs.

What you can do

Create shipments on one screen

• Auto-fill sender/return addresses, customer info and products from your address book & catalog.

• Choose carrier/service (or let rules pick the best option by price/SLA).

• Support for single, multi-package and batch labels; reprint/cancel in one click.

• Print PDF or thermal (ZPL/EPL) labels.

Use smart presets & templates

• Save packaging types, default weights/dimensions, delivery preferences.

• Warehouse-specific presets so each location ships consistently.

• Keyboard-friendly shortcuts and scan-to-ship support.

Control complex fulfillment

• Split shipments: ship ready items now, back-order later.

• Merge/consolidate: combine multiple orders for the same recipient (save on shipping).

• Partial returns / exchanges: trigger return labels or “keep item & refund” when policies allow.

• Hold & release: queue orders pending stock, payment or verification.

Keep data clean as you go

• Address validation and auto-formatting (reduces “invalid address” errors).

• Product weight/dimension suggestions from history.

• Required-field checks before label purchase (no last-minute blockers).

Orchestrate pickups & tracking

• Book scheduled pickups (e.g., InPost, FedEx, Poczta Polska) right from the order view.

• Tracking numbers and fulfillment status sync back to your channels automatically.

• Notify customers with branded tracking links.

Documents & cross-border ready

• Auto-generate commercial invoices, CN23/CP71 and electronic trade docs from order data.

• EU/non-EU flows supported; reduce customs delays with consistent data.

How it works (in minutes)

1. Connect channels (e.g., Shopify, Allegro) and import recent orders.

2. Set presets for packaging, addresses and service rules per warehouse.

3. Choose a queue view and start shipping—single or in bulk.

4. Schedule pickups and let tracking sync back to your store automatically.

5. Measure & improve with analytics on time-to-label, carrier cost and exception hotspots.

FAQs

Do you support thermal printers?
Yes—export ZPL/EPL for thermal and PDF for standard printers.

Will tracking write back to my store?
Yes—tracking numbers and fulfillment status can sync to supported channels.

Can I automate carrier selection?
Yes—set rules (e.g., “If locker available → InPost; else cheapest tracked rate”), country/weight/SLA conditions and more.

What about international shipments?
Commercial invoices and CN23/CP71 can be generated from order data; paperless trade supported where available.